Return Policy

At The Bra Shop, we want you to feel confident in every purchase. We gladly accept returns of eligible full-price bras for store credit within 14 days of purchase.

To qualify for a return, items must be unworn, unwashed, and in their original condition, with all tags attached and a receipt or proof of purchase.

Before You Remove the Tags

We recommend wearing your new bra at home for 10–15 minutes before removing the tags. This allows you to assess the fit and comfort in your everyday environment.

Once tags are removed, the item is considered final sale and cannot be returned or exchanged.

Final Sale Items

The following merchandise is non-returnable and non-exchangeable:

• Panties and underwear

• Shapewear and swimwear

• Special-occasion lingerie, including teddies and bodysuits

• Stockings and intimate accessories

• Beauty products, lotions, and candles

• All sale and clearance merchandise

Where to Make a Return

Eligible returns may be brought to either our Worcester or Wellesley location, regardless of which store the purchase was made at.

For online purchases, eligible merchandise may also be returned in person at either location. Customers who choose to ship their returns are responsible for all associated return shipping costs.

All returns are issued as store credit only. Original payment methods will not be refunded.

Additional Information

The Bra Shop reserves the right to refuse any return that does not meet the requirements outlined above.

We're Here to Help

Finding the right bra is a personal experience, and we're here to make it a great one! We encourage you to take advantage of our professional bra fitting services at either location. Our experienced fit specialists are happy to help you find the right fit, explore different styles, and feel confident in your purchase.